Privacy Policy

Date of enactment: April 6, 2023

ERISA Co., Ltd. (hereinafter referred to as the “Company”) recognizes the importance of protecting customers’ personal information, and has complied with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”). In addition to complying with the following Privacy Policy (hereinafter referred to as “this Privacy Policy”), we will strive to handle and protect your personal information appropriately.

〇 Definition of personal information

In this privacy policy, personal information is personal information as defined by Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about a living individual, including the name, name, etc. Information that can identify a specific individual such as date of birth or other descriptions (including information that can be easily compared with other information and thereby identify a specific individual) shall mean.

〇 Purpose of use of personal information

We will use your personal information for the following purposes. ・To provide our services ・To provide information regarding our services, respond to inquiries, etc.
・Acts that violate our terms, policies, etc. regarding our services (hereinafter referred to as “Terms, etc.”)
・To notify you of changes to the terms and conditions regarding our services
・To help improve our services, develop new services, etc.
・For other purposes incidental to the above purposes of use

〇 Purposes of use of personal information Changes

Our company may change the purpose of use of personal information to the extent that it is reasonably deemed to be reasonably relevant, and in the event of a change, we will notify or publicly announce the change.

〇 Restrictions on the use of personal information

Our company will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the customer’s consent, unless permitted by the Personal Information Protection Act and other laws and regulations. However, this does not apply in the following cases. ・When based on laws and regulations
・When it is necessary to protect human life, body, or property and it is difficult to obtain the customer’s consent
・When it is difficult to obtain the consent of the customer ・To improve public health or promote the healthy upbringing of children When it is particularly necessary for the purpose of the transaction and it is difficult to obtain the consent of the customer, or when a national agency, local public entity, or a person entrusted by them carries out affairs stipulated by law. In cases where cooperation is necessary and obtaining the customer’s consent may impede the execution of the relevant affairs.

〇 Proper acquisition of personal information

Our company will acquire personal information appropriately and will not disclose false or other fraudulent information. will not be obtained by any means.

〇 Safety management of personal information

Our company provides necessary and appropriate supervision over our employees to ensure safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information. Masu. Additionally, when outsourcing all or part of the handling of personal information, our company will provide necessary and appropriate supervision to ensure the safe management of personal information at the outsourcing company.

〇 Provision to third parties

We will not provide personal information to third parties without the prior consent of the customer, except in cases where disclosure is permitted under the Personal Information Protection Act or other laws and regulations.
However, the following cases do not constitute provision to a third party as specified above.

・When our company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
・When personal information is provided due to business succession due to merger or other reasons

〇 Procedures for disclosure of personal information

Regarding personal information held, “Notification of purpose of use, disclosure, correction of content, addition or deletion, use You can request “stoppage, deletion, stoppage of provision to third parties” (disclosure, etc.).
Our company will respond to requests for disclosure of personal information, etc. using the following steps. ​1

. Receipt of requests for disclosure, etc.

(1) Please create a request form for disclosure, etc. of retained personal data stating the following items and send it to the inquiry desk below.  ・Information to identify the  person’s address, name, telephone number, seal,
 request date , disclosure, etc. (2) For identity verification, please submit one of the following documents ( 1) Please mail or bring it along with the “prescribed form”.  Copy of official identification such as a driver’s license or passport (one that shows the name and address of the person making the request for disclosure, etc.) Copy of residence card (30 days before the date of request for disclosure, etc.  ) (Created within 30 days) (3) If the procedure is carried out by a representative, in addition to (1) “prescribed form”, (2) “identity verification document”, one of the following a) Please also mail or bring the documents listed in (1) and (a).  A) Identification documents of the agent Copy of   documents that prove the identity of the agent, official documents such as the agent’s driver’s license, passport, etc. that can be used to identify the agent (name and address of the agent making the request for disclosure, etc.) ) Copy of the agent’s resident record (created within 30 days before the request for disclosure, etc.)

  If the agent is a lawyer, a document showing the registration number
 .) Document proving the power of representation (power of attorney, etc.)
2. Fees for “requests for disclosure, etc.” and how to collect them
 Only in the case of notification of purpose of use or request for disclosure, the following amount (including reply fee from our company) will be charged per request.
 Please enclose a fixed-amount postal money order for the following amount when you mail your request documents.

 Fee amount: 1,000 yen (tax included)

3. Notification of review results  We will notify you of the results of our internal review without delay using the following methods.
 ・In the case of notification or disclosure of the purpose of use of personal information, please send a written letter by mail or hand. ・In the case of  correction, notification or deletion of personal information, suspension of use, erasure, or suspension of provision to a third party, please contact us by telephone. Alternatively  , select one of the appropriate methods below to send emails or documents.
 ・Answers will be mailed to the registered address of the applicant.
 ・Fax the response to the registered fax number of the person in question.
 ・Answer text will be emailed to the registered email address of the person in question.
 -Call the person’s registered phone number and answer verbally.

〇 Use of cookies and other technologies

Our services may use cookies and similar technologies.
These technologies help us understand the usage status of our services and contribute to improving our services.
Users who wish to disable cookies can do so by changing their web browser settings.
However, if you disable cookies, you may not be able to use some functions of our services.

〇 Inquiries

If you have any requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact the contact point below.

Soft Business Park D District, 46-6 Hokuryocho, Matsue City, 690-0816 ERISA Co., Ltd.
TEL: 0852-61-8400 FAX: 0852-61-8401
Email: info@erisa.co.jp
(Please note that we do not accept telephone calls. (Business hours are from 9:00 a.m. to 6:00 p.m. on weekdays.)

〇 Continuous Improvement

Our company shall review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement. We may change our privacy policy.